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We are unable to authorize your card. Please add another billing method or contact your issuing bank

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Active Member
Ashish J Member Since: Jun 14, 2020
131 of 136

I have tried in chrome as well as in mozilla. I am using windows 10.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
132 of 136

Hi Ashish,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Hyrum A Member Since: Jun 21, 2020
133 of 136

Hi,
I have same problem.

I can't connect my mastercard.

Please help me.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
134 of 136

Hi Hyrum,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Raphael M Member Since: Jul 5, 2020
135 of 136

I'm having exactly the same problem, I'm trying to add a visa card as a billing method to buy connects.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
136 of 136

Hi Raphael,

 

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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