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We are unable to authorize your card. Please add another billing method or contact your issuing bank

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Active Member
Creative S Member Since: Apr 19, 2020
21 of 91

hello guys..

i have the same issue as well

please help !!

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
22 of 91

Hi Creative,

 

One of our Customer Support agents will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.


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Active Member
Elton V Member Since: May 20, 2016
23 of 91

Im having the same issue, I need some help

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Active Member
John Raves R Member Since: Mar 28, 2020
24 of 91

Please help I have the same problem. I am currently unable to add a billing method to my upwork. I have tried debit card and paypal and still says "We are unable to authorize your card. Please add another billing method or contact your issuing" please help.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
25 of 91

Hi John Raves,

 

I checked your account and can confirm that the bank declined this transaction. For more information, please contact the local bank directly. Check out this help article to learn more about acceptable billing methods.

 

Thank you.

~ Aleksandar
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Active Member
Almirah M Member Since: May 23, 2020
26 of 91

Hello sir. ! I am also facing the same problem. I am trying to add my debit card in billing method but upwork is unable to authorize my card. Please help me with my concern.

 

Regards, Almirah.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
27 of 91

Hi Almirah,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Rana Muhammad H Member Since: Jul 15, 2017
28 of 91

I am unable to buy my connects as every time I try to, I get this message, "We are unable to authorize your card. Please add another billing method or contact your issuing bank." 

 

I tried two valid debit mastercards. Kindly help me resolving the issue.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
29 of 91

Hi Rana,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Husnain K Member Since: Jan 14, 2020
30 of 91

Hi!
I am facing the same problem. Please can you help? I am receiving this message: "We are unable to authorize your card. Please add another billing method or contact your issuing bank." I have contacted my bank they say everything is working at their end.

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