They replied to me for ID verification, which I already did in October, with VIdeo and Documents, but still I did it yesterday again, and I have no idea what happened now,
Because in my profiles settings page, ID verification is still showing old verifications performed in October and September.
As part of our ongoing work to keep the Upwork marketplace a secure place for freelancers and clients, verification is sometimes required more than once. We do try to avoid doing this repeatedly and apologize for the inconvenience it may cause. Please, follow the link to connect with our team and complete your verification.