We are unable to authorize your card. Please add another billing method or contact your issuing bank

[Farhan A]

I want to upgrade membership. I am trying to add mastercard as billing method. I saw following error :

"We are unable to authorize your card. Kindly contact with your Issuing Bank." 

[Goran V]

Hi Farhan,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

[Musawir H]

Hi,

I have same problem here.

I can't add a billing method. i can't add my Visa Debit Card.

It Says :

"We are unable to authorize your card. Please add another billing method or contact your issuing bank."

Regards, Musawir

[Joanne Marie P]

Hi Musawir and Abdur, 

One of our agents will reach out and assist you directly via a support ticket. Thank you!

[Cris P]

Hi Upwork team,

I am new to Upwork and want to purchase connects for me to able to submit my proposal. When I entered all the details on my debit mastercard, it said: 

"We are unable to authorize your card. Please add another billing method or contact your issuing bank."

Please help me on this. Thank you.

[Karam M]

I'm also facing the same error. 
Can any one help me.

Last time i've used this card to purchase connects and after few days i want more connects and when i try to purchase it from the same card i've used last time  They are showing the error:
We are unable to authorize your card. Please add another billing method or contact your issuing bank

[Aleksandar D]

Hi Karam,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Ahmed N]

Hi. i have the same issue. I am unable to add a billing method. I am using the same master card on other sites. please help

[Goran V]

Hi Ahmed,

I checked your account and I can see that you will need to verify your billing method. You should find 2 small charges on your bank statement, please enter these 2 charges to complete the verification.
Once this is completed, the charges will be refunded back, and your billing method will be verified. Thank you.

[Semistan H]

I also get same problem