We are unable to authorize your card. Please add another billing method or contact your issuing bank

[Prashant S]

Same issue while trying the update the billing method. Requesting for a quick response.

[Bojan S]

Hi Prashant,

Could you please try to use this link to see the billing options available to you and add one of those? Let us know if the issue persists. 

[Prashant S]

Thanks but I checked those before adding the billing method and also used
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[Joanne Marie P]

Hi Prashant,

I checked your account, and it looks like the decline error was from your bank. You may want to reach out to them so that they can assist you further. Thank you.

[Rakesh B]

Hi,

Yes having the same issue while buying connects, please assist me.

We are unable to authorize your card. Please add another billing method or contact your issuing bank.

Thanks

Rakesh

[Andrea G]

Hi Rakesh,

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.

Thanks!

[Rakesh B]

Andrea,

I am not using Credit Card, I am using a Debit card. I discussed to the bank and other online payments are working fine, Please assist me.

Thanks

Rakesh

[Joanne Marie P]

Hi Rakesh,

I'd like to confirm the information that Andrea shared with you. You will need to reach out to you card issuing bank so that they can look into this for you. You may also consider another billing method. If you aren’t able to use a credit card or prepaid card or you don’t have an Upwork balance, in many cases you’ll be able to use PayPal. To see the options available to you, click here.

[Ismail D]

Hi,
if you are using internet banking,
Steps:
1: Go to debit card settings
2: Check international usage is enabled or disabled
3: Please enable international usage
4: and try again.

[Rakesh B]

Thanks, Ismail D

I enabled international usage using banking services and it's working fine.

Now, I have new connections.

Thanks a lot