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We are unable to authorize your card. Please add another billing method or contact your issuing ban

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Adil K Member Since: Jul 30, 2020
1 of 4

Hello.. I am facing this issue on my client's account. I tried several times to add billing method on clients's account. But failded. Please help.

 

We are unable to authorize your card. Please add another billing method or contact your issuing bank.

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Adil K Member Since: Jul 30, 2020
2 of 4

My online paayment gateway is also on.

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Joanne Marie P Moderator Member Since: Nov 26, 2017
3 of 4

Hi Adil,

 

I checked, and it looks like you already reached out to our team via chat regarding this issue. Please refer to the information they shared so that you can add a billing method to your account. Thank you. 


-Joanne
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Adil K Member Since: Jul 30, 2020
4 of 4
Thank you so much.
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