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d8a846da
Member

We are unable to authorize your card.

Please help to resolve adding my mastercard to make payments.  Thank you

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Joana,

 

I checked your account but was not able to locate a billing method. Please add your billing method and if you`re experiencing any problems on your end, let me know here.
To learn more about our available billing methods and how to add one check out this Help Article. Thank you. 

~ Goran
Upwork

Hi 
i am trying to add billing method but it always says we are unable to authorize your card.
Attaching below is the screenshot of the message.

Hi Khawaja,

 

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.
 
~Andrea
Upwork