Jul 23, 2020 07:10:03 AM Edited Jul 23, 2020 07:23:28 AM by Bojan S
Hi,
My work colleague sent me an open inivitation to join upwork. I forward some of my work emails to my gmail account and so I tried to access Upwork from my Gmail account. I got a message that I needed to click the link the email to which the Upwork invite had been sent. I did that but I have not been able to login. I created an account but each time I try to login, I get this error:
We can't complete your request now.
We're currently experiencing an abnormally high volume of traffic.
Please try again later.
To report this problem click here
Error 500 (FG)
**Edited for community guidelines**I tried using both Chrome and Microsoft Edge browsers but have had no luck. Please help.
Jul 23, 2020 07:23:59 AM by Bojan S
Thank you for reaching out to us, Hanifa.
One of our team members will reach out to you directly via a support ticket to assist you with this concern.
Jul 23, 2020 07:28:55 AM Edited Jul 23, 2020 07:40:18 AM by Bojan S
Thank you, Bojan.
I also wanted to add that I sent this message using **Edited for community guidelines** but the account I am having trouble with is **Edited for community guidelines**. My company changed its name from **Edited for community guidelines** so I need to change my account to reflect the change.
Best,
Hanifa
Jul 23, 2020 07:41:08 AM by Bojan S
Thank you for following up with additional information, Hanifa. I'll be sure to share this with our team so that they can assist you accordingly.
Jul 23, 2020 08:07:40 AM by Hanifa N
Thank you Bojan.
John has sorted out my problem. I am not sure what the issue was so I cannot share a solution. I can only share that I got help really fast. I am a happy customer 🙂
Jul 29, 2020 07:51:09 PM by Duke N
I experienced the same issue. Please have a check and let me know how to fix it.
Jul 29, 2020 10:05:41 PM by Joanne P
Hi Duke,
One of our team members will reach out and assist you directly via a support ticket. Thank you!
Jan 12, 2021 12:29:32 AM by Goran V
Hi Avishek,
Just to confirm, did you try clearing your cache and cookies or logging in via another browser? Thank you.
Jan 12, 2021 12:30:19 AM by Avishek P
Hi Goran,
Yes, I tried in another browser. I also cleared the cache, but still facing same issue.
Jan 12, 2021 12:57:16 AM by Goran V
Hi Avishek,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Jan 26, 2021 06:47:42 PM by Joanne P
Hi Ahmed,
I've escalated your request to our team. One of our team members will reach out and assist you directly via a support ticket.
Feb 1, 2021 05:27:22 AM by Sude G
Hi, I received an invitation for a job but when I try to submit my proposal Error 500 page shows up. What should I do? I tried incognito mode, I cleaned my cache and cookies, I tried other browsers like Opera still Error page shows up on my screen.
Feb 1, 2021 05:36:27 AM by Aleksandar D
Hi Sude,
I'm sorry to hear about that. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Apr 13, 2021 09:49:05 AM by Fiza A
Hi, I am also facing this 500 error issue. I have tried logging in from another browser but invain. Please help.
Apr 13, 2021 11:47:28 AM by Andrea G
Hi Fiza,
Someone from our team will reach out to you via support ticket in order to assist you further.
Thanks!