Jun 10, 2020 12:14:12 PM by Aziz R
Hi,
I am unable to view weekly reports as all numbers are showing zero regardless of week I select. Is this a system glitch? If it is any ETA please?
Solved! Go to Solution.
Jun 10, 2020 01:34:13 PM by Valeria K
Hi Aziz,
I checked and was able to replicate the issue. The data is showing for separate teams but not when grouped by All Teams. I'll have this escalated for further investigation and we'll have you updated directly via a ticket about this.
Thanks for flagging.
Jun 10, 2020 01:34:13 PM by Valeria K
Hi Aziz,
I checked and was able to replicate the issue. The data is showing for separate teams but not when grouped by All Teams. I'll have this escalated for further investigation and we'll have you updated directly via a ticket about this.
Thanks for flagging.
Jun 17, 2021 06:29:44 AM Edited Jun 17, 2021 06:31:49 AM by Sachin S
Hi, I am having a similar issue. I run an agency on Upwork, and I'm on the Agency Plus plan. Since yesterday, I'm unable to view any reports in the 'My Reports' section under the 'Reports' dropdown. This is regardless of what display options and grouping I choose (Talent/Contract/Team etc. and Day/Week/Month/All time). Additionally, when I click on the links on my weekly summary emails, it shows the same error message whose screenshot I've attached - 'Something went wrong, please try again later'. Can you help me access my agency's earning reports?
Jun 17, 2021 06:37:43 AM by Goran V
Hi Sachin,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your reports. Thank you.