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Weekly Reports

azizrehman0731
Active Member
Aziz R Member Since: Jun 10, 2020
1 of 5

Hi, 

 

I am unable to view weekly reports as all numbers are showing zero regardless of week I select. Is this a system glitch? If it is any ETA please?

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
BEST ANSWER
2 of 5

Hi Aziz,

 

I checked and was able to replicate the issue. The data is showing for separate teams but not when grouped by All Teams. I'll have this escalated for further investigation and we'll have you updated directly via a ticket about this. 

 

Thanks for flagging. 

~ Valeria
Upwork

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azizrehman0731
Active Member
Aziz R Member Since: Jun 10, 2020
3 of 5

Thanks!

sachinphatak92
Active Member
Sachin S Member Since: Feb 20, 2017
4 of 5

Hi, I am having a similar issue. I run an agency on Upwork, and I'm on the Agency Plus plan. Since yesterday, I'm unable to view any reports in the 'My Reports' section under the 'Reports' dropdown. This is regardless of what display options and grouping I choose (Talent/Contract/Team etc. and Day/Week/Month/All time). Additionally, when I click on the links on my weekly summary emails, it shows the same error message whose screenshot I've attached - 'Something went wrong, please try again later'. Can you help me access my agency's earning reports?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 5

Hi Sachin,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your reports. Thank you.

~ Goran
Upwork
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