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Tony's avatar
Tony R Community Member

Weekly hours look paid but are not

I have a developer on weekly timesheet. Usually, on Monday morning, there is an invoice, which I pay but there is no invoice this time.

Also, it says that last week's bill is paid - screenshot attached - but that's not the case, there is no matching transaction in Upwork.

Can you look into this please. Thanks.

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Petra's avatar
Petra R Community Member


wrote:

I have a developer on weekly timesheet. Usually, on Monday morning, there is an invoice, which I pay but there is no invoice this time.


Hourly contracts are charged to clients' payment methods automatically on Monday after noon UTC. That's some 4 hours from now. Just wait a while longer. At this point, the freelancers' work diary is not finalized, so the amount clients will pay has not yet been determined. 

 


Also, it says that last week's bill is paid - screenshot attached - but that's not the case, there is no matching transaction in Upwork.


Ignore that it says that. It "means" that $XXX.XX worth of hours were tracked.

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Petra's avatar
Petra R Community Member


wrote:

I have a developer on weekly timesheet. Usually, on Monday morning, there is an invoice, which I pay but there is no invoice this time.


Hourly contracts are charged to clients' payment methods automatically on Monday after noon UTC. That's some 4 hours from now. Just wait a while longer. At this point, the freelancers' work diary is not finalized, so the amount clients will pay has not yet been determined. 

 


Also, it says that last week's bill is paid - screenshot attached - but that's not the case, there is no matching transaction in Upwork.


Ignore that it says that. It "means" that $XXX.XX worth of hours were tracked.

Tony's avatar
Tony R Community Member

Many thanks Petra.

 

Tony