Aug 3, 2018 12:36:26 AM by Goran V
Jul 31, 2019 11:44:09 PM by Aleksandar D
Hi Raghav,
Thanks for reaching out to us. I can confirm that the refund was successful from our end. It should reflect on your account within 5-business days.
Thank you.
Aug 3, 2018 12:04:44 AM Edited Aug 3, 2018 12:32:54 AM by Goran V
Hello,
Can you please advise me what happens when a customer cancels a contract . I have attached a file to show you what the upworker said and proof that he has cancelled the contract.
This is the message i received from the upwork employee
This is too much of work for us for $ 100.. If you wanted a template to be followed you should have given us before the start of the project... We are busy to take this project further and spent more time on it... Hence cancelled the project and refunded the amount back to you.
Thank You
Rajesh Ponnan
**Edited for Community Guidelines**
Aug 3, 2018 12:36:26 AM by Goran V
Hi Karel,
If a freelancer was hired on the contract once you cancel it a refund request will be created for the freelancer. The freelancer will have 7 days to respond on this request, weather to approve the refund or reject it. Once the refund is approved the funds are also reversed back to your account.
If you need help regarding your previous refund request please follow up on your ticket and our team will assist you further. Thank you.
Apr 18, 2020 07:22:03 AM by Rahul R
I have posted a job and hired a freelancer. But he could not do it and did a fake job. Then I witdrew the Job and removed it. But I can not see the amount of $100 that paid through my credit card in my balance. When can I get my money back. Please let me know.
Apr 18, 2020 08:09:58 AM by Aleksandar D
Hi Rahul,
Thanks for reaching out to us. I checked and it seems that the refund was already initiated. Please allow up to 5 business days for the refund to reflect on your account.
Thank you.
User | Count |
---|---|
36 | |
34 | |
33 | |
26 | |
25 |
© 2015 - Upwork® Global Inc.