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5a1aa0c8
Community Member

When paying money, display error message in billing method

"You don't have a valid billing method on file with Upwork. Please correct this before making an offer."

 

Its my first time in here. Please tell me how can I solve this problem

4 REPLIES 4
2591126f
Community Member

AveryO
Community Manager
Community Manager

Hi Sachee, 


It looks like there's an issue with your billing method. I've shared your account information with the Customer Support Team and they will get in touch with you to assist you further.


~ Avery
Upwork
5a1aa0c8
Community Member

Hi,

I couldn't get solution for this problem yet. I try with different cards. But always I got same error message. Please give me a solution for that.

BojanS
Community Manager
Community Manager

Hi Sachee,

 

Please, refer to this ticket where our team already shared more information about your billing method concern. If you have any additional questions, please follow up on the same ticket and our agent will gladly advise you further. Thank you.

~ Bojan
Upwork
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