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When paying money, display error message in billing method

Active Member
Sachee S Member Since: Feb 14, 2019
1 of 5

"You don't have a valid billing method on file with Upwork. Please correct this before making an offer."

 

Its my first time in here. Please tell me how can I solve this problem

Community Guru
Vivek K Member Since: May 28, 2016
2 of 5
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 5

Hi Sachee, 


It looks like there's an issue with your billing method. I've shared your account information with the Customer Support Team and they will get in touch with you to assist you further.


-Avery
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Active Member
Sachee S Member Since: Feb 14, 2019
4 of 5

Hi,

I couldn't get solution for this problem yet. I try with different cards. But always I got same error message. Please give me a solution for that.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 5

Hi Sachee,

 

Please, refer to this ticket where our team already shared more information about your billing method concern. If you have any additional questions, please follow up on the same ticket and our agent will gladly advise you further. Thank you.

~ Bojan
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