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ad0fee2c
Community Member

Where are files being downloaded to?

when I'm trying to preview a file on the Mobile app, it defaultly downloads it (even when I had sent it), but then I can't find it in the downloads folder in my storage? Is this really downloading it onto my phone? I'm a bit worried about the storage it might clog, as I can't find where it is downloading to and therefore can't delete it.

5 REPLIES 5
wlyonsatl
Community Member

What operating system is your mobile phone?

Android.

wlyonsatl
Community Member

I use an app from Play Store called X-plore that shows me various file types, including downloads in a folder called Download.

 

You can search Play Store for "file manager" or "file explorer" for similar apps.

 I appreciate the suggestion, I downloaded the app, but I still can't see the items in the download folders through it  (Which are "downloading" when opening them on UpWork)

williamtcooper
Community Member

Go to the download section of your device.

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