Where can I see my rating and feedback I received (as client)?

[#1]

I must be missing something... can anyone tell me where I can find the ratings and past feedback as a client? 

Thanks,

Daniel

[#2]

Log into Upwork client-side interface.

Job -> All Contracts

click on individual contract listing

click on Terms & Settings

[#3]

Thanks, but how can I see all of it? I mean how others see my profile. isn't there an easier way for this? like my profile?

[#4]

re: "how can I see all of it? I mean how others see my profile. isn't there an easier way for this? like my profile?"

When you post a job, you can click on the job posting and see a listing of all your past contract results, with the star feedback and written feedback review.

[#5]

Hi Daniel,

Clients don't have profiles like freelancers do and your history is displayed below the jobs you post.

[#6]

I would like to chime in and mention, that I also have an issue with being rated and not easily finding this data. We pay Upwork a lot in fees and the transparency has me concerned. 

[#7]

Hello, why is our feedback not readily available? why do clients (Paying Customers of Upwork Freelancers) have to post a job then find our rating?

[#8]

You can always bookmark one of your past job postings (even a closed one) and you'll be able to see all your feedback at the bottom of it (and your average in the "About the Client" section on the right).

[#9]

Great idea, thank you.

[#10]

This worked for me, thank you!

[#11]

Check this post if anyone still needs it:

https://community.upwork.com/t5/Clients/How-can-I-view-my-company-s-overall-rating-on-Upwork/m-p/571...

[#12]

Hi, I just found the best way to see all reviews at once. You just need to register a freelancer account and see the job you posted, and you will find all reviews to you.

[#13]

To find your ratings and past feedback as a client on Upwork, log in to your account, go to "Settings," select the "My Info" tab, and scroll down to the "Employment History" section. Click on the job title of the project for which you want to see feedback, and the page will display a summary of the project, including feedback from the freelancer. You can also see an overall rating for your client profile by clicking on your name or picture and selecting "My Stats."

[#14]

**** SUPER FRUSTRATING

*** To Upwork Managment & Help Support: this issue brings you down 1-star in my online ratings of you and will stay that way until you address it.

__________________________

I spent 30 minutes trying to find freelnacer ratings, following comments above. No luck! 😞 I know they exist. I've seen them before. But there's no easy or intutive way to access them. (Even the seemingly straight-forward comments/instructions from "Arslan A" immediately above are not helpful. There's no "Employment History" section or tab in my settings.)

I care what freelancers think abiout me -- for my own continuous improvement and because I want to know what other freelancers see when they consider working with me. 

I just finished a project. I gave the freelancer a 2.8-star rating because they underperformed significantly. I'd like to know what they rated me. I know we have a few days (14?) to request a change in their rating if we think it's inaccurate (and they have this same window to request changes from us). 

How can I easily access this frackin' feature?! 

VERY FRUSTRATED!

[#15]

Hi Lawrence,

We certainly understand your frustration and the importance of being able to give and receive feedback. You may check the feedback you've given and received from a freelancer by going to All Contracts page> Select the contract in question> Feedback section under the details tab here.

You may also try:

1. Go to Talent > Your hires
2. Find the freelancer or agency who left feedback for you and choose the contract title
3. Find feedback under the Details tab

Feel free to check this help article for more details. Let us know if you still need further assistance and we'll look further into that for you.

[#16]

It feels intentionally difficult. I can't easily see what freelancers have rated me and I have no idea why you would want to make that information difficult to find. 

[#17]

Same Issue...

[#18]

Like everybody else I have spent 30 minutes going back and forth reading directions that are incorrect, sections don't exist, click on your picture to open "smart stats". It's appalling UX/UI. It's just weird why you are unable to first fix the problem; then update the mass of incorrect and conflicting  information in Upwork Help, here in Community, and on Google. Upwork 2.5 stars. 

[#19]

it's the worst UI i have ever used. so frustrating. I have to google everything even the basics thing like feedback, disputes, refund, etc 

[#20]

Hi Daniel,

Clients don't have profiles like freelancers do and your history is displayed below the jobs you post.

[#21]

I agree it's ridiculously difficult to find feedback left for us as a client.  Despite all the messages Upwork sends about a contractor leaving or changing feedback, it's impossible to find it and your messages about the feecback don't even link to where to find it.

[#22]

Hi Brett,

We certainly understand your concern. Here's how you can find feedback left by a freelancer:

1. Go to Talent > Your hires
2. Find the freelancer or agency who left feedback for you and choose the contract title.
3. Find feedback under the Details tab

.

Our feedback system is double-blind. Tcan'teelancer or agency can't see the feedback you leave until after they leave feedback for you, or until the 14-day feedback won't expire, and you won't see their feedback until you leave yours, or after the 14-day feedback period.

At that point, the feedback you and the freelancer have left for each other will become visible in your contracts, and you'll have your work history if you've paid. We only display feedback on paid contracts. Note that new feedback may take up to 24 hours to show on your public work history.

[#23]

This is unbelievable. Why do you keep posting the same instructions to find one freelancer's feedback?

WE WANT TO FIND ALL FREELANCERS' FEEDBACK ON US, the UPWORK EMPLOYER. What do freelancers see when they check us out?

What is so difficult for you to understand? Presumably, you have read all the comments from frustrated clients above... and you STILL don't get it.