Last night I wrote up a very detailed and specific contract for a specific freelancer with whom I worked in the past. Today I got a message from her that she accepts the contract and is awaiting further instructions. Confused, I clicked on my contract link only to find that there is no job description anywhere in my contract!!! How could this be?! This is extremely frustrating because it was a very specific job that was meant specifically for this person, it took me over an hour to write and I did not save it on my own computer since I've never had a problem with the Upwork platform before. I am SURE that I typed it in and pressed "send" at the end and did not close my browser and my computer did not crash, etc. Please help! Whom do I contact to get it back?!
We're sorry to hear that. I just checked your account and I could see that you already reached out to our support team regarding your concern. Our support team will assist you with this issue. Thank you.
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