When you go to Reports at the top of the page select Transactions. Here on the right side you will see your current balance, and how much funds are credited to active contracts. You will have a detail table of all of the transactions also.
I have balance in my freelancing account near about 124 $ and I want to hire some freelancer with my client account (email id is same for both account).
So How I can use the current balance to pay the freelancer
Thanks for reaching out to us. Unfortunately, you can't use your Upwork balance to hire a Freelancer on your Client's account. You may want to follow up on our help article regarding Billing methods.
Thank you for your message. I do not see any pending or available credit of $50 on your account. Available credits can be used to fund your new milestone or contracts.
Thank you for reaching out to us regarding Contract ID 29702527. I understand that this project has been a frustrating experience for you. Rather than going through the mediation process (which may take up to 30 days) we would like to resolve this dispute by returning Escrow ($50) to you and then providing a credit to your freelancer for the amount they would have earned on this contract. This is a one-time courtesy; any future disputes will follow the same dispute process made available to all users.
Above is the email I received. Could you please check that?
Thank you for your message. I see that the $50 credit was posted on your account on March 14th and the same has been already used to fund a milestone on March 16th for a different contract. You can refer to the Transaction History page for more information.
Thank you for the follow-up message. Yes, you are right. Apologies for the typo error. The $50 credit was used to fund the milestone request on March 25th. Feel free to message us if you need further assistance.
One more question regarding the mentioned contract in dispute.
It is still not resolved and when I go to the "see dispute" page it says there is an error and I can't check the status of the dispute.
Could you update me on this?
Hi Pradeep H,
Actually I'm a client, and I have available balance of $50. And I want to use that available funds to pay for a milestone while hiring a freelancer. But as I checkout for the milestone which is $40, I'm being given pay through debit card(which I used for previous contract) the only billing method. Meaning I don't have an option to use those available balance as a payment.
I checked and it looks like the funds for the previous week are in the "In Review" tab of your Reports page. This represents hours logged last week that are now under review by your clients. Clients have 5 days to review your work diary. After that, the funds move to 'Pending' tab that represents the standard security hold period in which funds cannot be withdrawn. Please note that hourly payments are in the security period from the time the client review ends on Friday to when the funds are released on Wednesday. You can check this help article for more information.
If however, you were referring to your 'Work History', please note that only jobs on which payment has been processed are displayed on freelancer's profile.
re: "I am not in a position to check my bank account to see if the funds are coming out of my bank account."
Learning how to check your bank account balance would be worth your while.
How do I know if I 'logged' in with the correct referral link in the e-mail to get the credit? I posted a job and hired a contractor. When do i see this credit? Is there some way I can know beforehand before releasing funds?
Make sure you click the button to redeem the credit you'll see in the email. You will receive the credit once you start a new contract.