Im not entirely sure how it works from the client side as im a freelancer but this is how i see it......
You post a job and agree to hire me for $200 to complete your task....
You pay the $200 into escrow to 'fund' the job (or whatever the milestone we have agreed)
I complete the work to the agreed specification of the job or milestone
i send you the work to review and ask for the funds in excrow to be released, you now have 14 days to review the work and decide if i have completed it to our agreed specification.
If i have - you release the funds
if i have not fulfilled the specification you ask for alterations through the system and once i have done them i ask for funds to be released again....
once you are happy and release funds we can close the contract and leave each other suitable feedback.
One thing to note - when the freelancer requests the money in escrow - you have 14 days to respond...
if you DONT RESPOND in 14 days - the money is released to freelancer
if you dont ask for alterations through the "request changes" button the money will be released after 14 days
Thank you for reaching out to us, Hasan.
The reason why you were charged additionally is because you have added a salary on the contract when you have sent the offer to the freelancer. Salary means that the freelancer will get paid weekly even if they don't track any time.
One of our team members will reach out to you directly via support ticket to assist you with this concern.
We understand how important it is to find the right person because a good connection with independent talent can have a lasting impact on your business. We want to help you feel confident about using Upwork to grow your business.Learn More
A thorough and detailed job post, which shows a well-researched understanding of your needs, makes your project more compelling for top-notch professionals.Learn More
The rise of remote work and hybrid workforces has rapidly expanded organizations' access to top global talent. With a greater pool of potential candidates, having an efficient and effective screening process is more important than ever.Learn More
A step-by-step guide to hiring a freelancer!Learn More