Why can't I open the link to the document that the writer sent back to me?

[0d42d177]

My contract writer sent me back the completed assignment and I can't open it, why is that?

[g_vasilevski]

Hi Darin,

I'm sorry for the inconvenience this has caused you. 
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your document. Thank you.