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57c6f61d
Community Member

Why did I get charged $2 by paypal for cancelling automatic payment

I added a debit card under billing. Card was not accepted even after entering the correct OTP. Then i tried paypal. I got an error on screen - Something went wrong, contact support. i checked my paypal settings, there is an upwork escrow under automatic payments. WTH. Automatic payments? I pay when I have funds, not when others send me a bill or invoice. I tried to cancel that automatic payment and paypal charged $2 for doing that. How can I get back my $2?

 

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Pradeep,

 

I shared your concern with the rest of our team and one of our agents already reached out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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