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Re: Why not Upwork accepts prepaid card for the payments?

Active Member
Illya K Member Since: May 26, 2017
11 of 42

Wrong Smiley Very Happy


We, clients from Ukraine, have issues as I mentioned earlier. I cannot pay to a freelancer with any ukranian card as all of them are debit. Though we can overdraft it is still a debit card for you. Anyway, you answered our question, Upwork is not going to update platform for this. So, the question is closed. Just don't tell that ukrainian and russian (probably) clients can pay to freelancers without problems with the cards issued in those countries.


With best regards,


Active Member
Sergii S Member Since: Nov 8, 2017
12 of 42

Most of the cards in our county are debits. I use debits cards also, not just from Ukraine banks. But I can't use this cards on your service. And I don't have another.


Now I'm living in Egypt and don't have a possibility to open another type for you. 


Very sad, that you don't accept Debits. 


Another way - make some preauthorization of sum on the debits cards, as a guarantee. 


But you don't want. 


Moreover, some customers said, that even from credit cards from Ukraine not possible to pay - you don't care.


Maybe need to switch on PayPal way for payment for Ukrainians and Russians?


Or you also don't care? 





Ace Contributor
Daniel T Member Since: Oct 13, 2020
13 of 42

I'm using a digital neobank corporate account and is unable to use that. Please advice **Edited for Community Guidelines**

Goran V Moderator Member Since: Mar 24, 2017
14 of 42

Hi Daniel,


Unfortunately no. To learn more about our accepted billing methods, check out this Help Article. Thank you.

Active Member
Lukkas S Member Since: Aug 3, 2017
15 of 42

Speaking as someone who's been burned by trusting bank accounts in the past- Bank Debit Cards are no more trustworthy than Prepaid Debit Cards.


It's just as feasible that a client has little to nothing in his bank account as compared to a legitimate debit card provided by a company like Walmart or Target.


We aren't talking about one shot gift cards, we're talking about permanent accounts that are associated with the client's identity by law.


Personally speaking, I refuse to put my bank account on the internet. Paypal was fine with my Bluebird card, it will be most unfortunate if upwork rejects my business on the fact that my Paypal has a linked debit card but not a linked bank account.

Active Member
Raphaelle B Member Since: May 16, 2019
16 of 42



Thank your for your message which is clear for this aspect. Unfortunately, I am in a French company which does not have a bank account located in the US. What can I do? I would really prefer not registering my personal credit card...

Active Member
Raphaelle B Member Since: May 16, 2019
17 of 42



What is the solution when my company is only relying on Spendesk prepaid credit cards and that our company's bank account is outside the US? 

Active Member
Raphaelle B Member Since: May 16, 2019
18 of 42



I am a Marketing Manager trying to hire and pay a freelancer on Upwork. I am blocked as wanting to register a prepaid card (Spendesk). The issue is that my company does not own other credit cards (regular ones) and its bank account is located in France, not in the US. What can I do, how can I make this work? 

This is completely blocking my use of Upwork and access to freelancers

Thank you for your help

Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
19 of 42

Hi Raphaelle,


Unfortunately, prepaid cards aren't accepted on Upwork as a billing method. Check out this help article for more information on the methods you could add.

~ Valeria
Community Guru
Jennifer M Member Since: May 17, 2015
20 of 42

cuz prepaid cards are for plebs that have bad credit and nobody wants to deal with that