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Community Member

Yesterday had problems with verify my debit card and today I can't pay for freelancer's work.

I want to hire a freelancer, I put card's dates, but upward says me: You have exceeded the maximum attempts to verify, contact support to complete the verification.
What I spouse to do in this case?

Community Member

First off, let your freelancer know you are trying to hire them, but you're caught in a snag by Upwork's verification process.


Next, contact Upwork's support line.


"Entering the wrong amounts three times will place your card in a verification failed state until you complete verification with the support team."


Check out more on this topic here on the client support page.





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