You cannot join this team until the client adds a complete address. Please wait until the client doe

[083652bb]

I keep getting this error message, but I put in my complete address, not sure how to solve the issue 

[bstojadinovic · Accepted solution]

Hi Wolfgang,

We’ll have one of our agents reach out to you via a support ticket to assist you with this concern. 

Thank you for reaching out to us. 

[94807016]

Hi Bojan,

Client has sent me the contract of the project, when I am accepting the offer so I am getting this error "You cannot join this team until the client adds a complete address. Please wait until the client does so." 

Can you please resolve this issue at earliest, so I can help to the client. 

Regards,

Shahzaib Raees

[egaruth]

Hi Shahzaib,

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[yang1989]

My customer said that he has updated the information, but I still receive this error, could you please help me with that?

[aocumen]

Hi Yang, 

I'm unable to identify the client that is trying to invite you to their team. Could you please send me a private message so that I can look into this further?

[yang1989]

Hi, Avery

Thank you for your reply, I attached a screen shot for you, does it work?

Yang 

[aocumen]

Yes, that will do. 

Thanks, Yang! I'll look into it.

[cjuliana]

Hi I am having the same issue. Can someone follow up please?

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[pradeephele]

Hi Yunreszkhy,

Thank you for your message. I am sorry to hear that you are unable to accept an offer. I checked and I would suggest reaching out to your client directly to request them to complete all company related information on their account including the address. Once done, you should be able to accept the offer.

Thank you

Pradeep