Jun 7, 2021 08:30:15 AM by Ishtmeet S
I am trying to hire a freelancer but it is showing this message "You don't have a valid billing method on file with Upwork. Please correct this before making an offer."
I just hired another freelancer throught paypal a few days back and it went successful. But now when I try it says this error message.
I have already linked the billing method and also I have tried paying directly by card but still it shows the same error. Also I have the relevant amount in my account to be able to hire.
I am still getting this error don't know why even thought it worked well a few days back.
Please look into this asap.
Thankyou
Jun 7, 2021 09:47:30 AM by Andrea G
Hi Ishtmeet,
I checked and it looks like the charge you're referring to failed. Could you please try using a different payment method from your PayPal Wallet?
Please let us know if the issue persists,
Jun 7, 2021 10:03:31 AM by Ishtmeet S
Jun 7, 2021 11:29:40 AM by Andrea G
Thanks for following up, Ishtmeet! Someone from our team will reach out to you via support ticket in order to assist you further.