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812a2d1c
Community Member

You don't have a valid billing method on file with Upwork

Hello!

I tried to create a contract, but I can't fund it because it shows me this error:

You don't have a valid billing method on file with Upwork. Please correct this before making an offer.

 

I have used Upwork before (just 2 days ago) and I did not have any problem.

 

I tried using a different browser, I tried doing this from another device, I cleared cookies and cache. I also contacted my bank and they said they don't get a billing request, so it is a problem on Upwork's side.

 

Please help me with this.

1 REPLY 1
AndreaG
Moderator
Moderator

Hi Kristaps,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
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