🐈
» Forums » Clients » Your Upwork account has been suspended
Page options
ede8b598
Community Member

Your Upwork account has been suspended

Hello, I'm Alla. I have a laptop, the guy has a computer. We live together.

I registered myself an account for UpWork and applied there that I was looking for a writer for a fairy tale.

My boyfriend has his own fairy tale and he also went to register an account on the upwork to hire a writer.

Now he asked me to write a request here, since he screwed something up with registration there and was blocked.

 

Here is my boyfriend's text:

 

Hello I am **Edited for Community Guidelines**, this is my first time at UpWork. I'm from Ukraine.

I create ideas for children's fairy tales for this I need a writer.

I am publishing in the USA on Amazon.

 

I registered like this:

- working mail - **Edited for Community Guidelines**

- name and surname get from email - Valerii **Edited for Community Guidelines**

- status - director (I myself manage the processes of the works, that's why I chose this)

- I chose the number of employees - 500 (since there are many people on Amazon who will print)

- when registering, they said to create a company, I created - profbooks

- created a secret word.

- created a separate password.

- created a vacancy to find an employee. (I'll add an example of a vacancy below)

- and I look forward to finding my writer.

But I receive a letter like this:

 

**Edited for Community Guidelines**

 

I tried somehow to write in support, but I could not no way.

Then I decided to create another account for another mail.

I thought that I entered something incorrectly during registration.

In the new registration I decided not to write about employees and the company does not need to be created.

I registered with another mail, and after a while I was blocked again.

I looked on the community for an answer, saw that they can help here.

I asked the girl to create a request.

I understand that UpWork has its own rules, protects its system, fights against money laundering and there is much more good for the system to work.

I just create fairy tale ideas for children 2-6 years old.

I have no idea of some kind of scam.

I am not interested in deceiving anyone.

Maybe I'm a incompetent at registration.

But I'm ready to do everything as needed for the UpWork.

I just need to look for my author and work with him.

I do not want to act somehow not environmentally friendly in relation to the UpWork.

"I am not against war, I am for peace."

I have already had three days of depression through this problem, I do not know how to solve the situation.

I want to do everything right.

I want to give work to others and work calmly with the UpWork.

I read in the community that here you need to send passport data or video calls.

I'm ready to do this. I do not want to invent anything and look for workarounds.

Help me work within the rules, I want to understand the error and fix it, I want to do everything honestly.

 

Thank you for your understanding, I hope you can understand me.

Sorry for the clumsy English. I hope this will not be oppression and refusal to relation me.

Thank you, good mood, good luck and love, health and happiness for you.

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Alla,

 

Unfortunately, we are unable to discuss the details of another user's account with you for privacy reasons. Please let your boyfriend know to reach out on any official Upwork social media pages so that we can assist them further. They can also respond to the ticket you were referring to and our team will assist further with their concerns.

 

Thank you.

~ Aleksandar
Upwork
Latest Articles
Learning Paths