Your account has been suspended

[bfd1532d]

Hi Upwork,

I got problem with my account when I entered my old visa card by mistake and they suspended my account I tried to remove it and put the new one but even after submitted all the required documents they keep asking for the previous visa card which I put the old on and I already shut it down and I don't have access to it anymore so please help me to delete it and use the new one which it is already linked to my account .Thanks

[tinker_bell3]

Hi Hussein,

I checked and it looks like our team has reached out to you already about your account status. Please check your ticket here, and kindly reply with the documents requested by our team.