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Your account is currently suspended

skimtiaz
Active Member
Sheikh I Member Since: Aug 29, 2019
1 of 2

Hi.

 

I haven't check my account for a long time. I want to continue working in this platform, but can't now. Now I have posted a job and trying to add payment method. I have added already but I can't finish HIRE FREELENCER process; the following message has showed:

Your account is currently suspended and you have an outstanding balance. Please update your billing information now or contact Upwork support.

 

Please help me quickly so that I can start my job.

 

Thanks in advance.

 

Imti

 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Sheikh,

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.

~ Bojan
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