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account suspension

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Frequent Visitor
Eric O Member Since: May 19, 2017
1 of 3

I had my account suspended today. Apparently Upwork is looking for Gov issued ID and Bank information. I didnt get any warning and I have never had  a problem with payment on previous projects nor any negative feedback from freelancers I've used. I have to hire a freelancer and start a project ASAP and I cannot get my ID and bank account detais uploaded until at least 24 hrs from now. What can I do?

Community Guru
Jennifer M Member Since: May 17, 2015
2 of 3

Upload the info in 24 hours?

Community Manager
Valeria K Member Since: Mar 6, 2014
3 of 3

Hi Eric,

 

Please, refer to the notification the team sent you earlier today and follow the instructions in it to resolve the issue with your account.

 

Thank you.

~ Valeria
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