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» Forums » Clients » Re: billing method problem
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Kecil's avatar
Kecil J Community Member

billing method problem

im a new user on upwork, and i cant set up my billing method.
problem 1: while setting up with visa, i recieve a warning saying that upwork does'nt accept prepais or gift cards.
problem 2: while setting up with paypal, i recieve this warning 'We are sorry but we cannot setup PayPal as your payment method because it is not verified. Please verify your PayPal account or add a credit or debit card.'
can you help me out?

2 REPLIES 2
Joynul's avatar
Joynul A Community Member

Please contact with help Upwork help center. They will provide you the best solution.  Have a look on the post please: https://community.upwork.com/t5/Clients/How-to-verify-the-payment-method-and-how-to-know-if-the-firs...

Thanks for posting. 

Joynul
Goran's avatar
Goran V Retired Team Member

Hi Kecil,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

~ Goran
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