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10a4537a
Community Member

billing setup

I'm from the UK and my paypal account is definitely verified but when I try to add billing payment it comes up with;

 

"We are sorry but we cannot setup PayPal as your payment method because it is not verified. Please verify your PayPal account or add a credit or debit card."

 

There is an issue with English pounds and US dollars is what paypal said and that Upwork need to do something their end. But I don't know how to contact Upwork wiithout spending a few bob on a US phone line. Any ideas?

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Joe,

 

We'll have one of our agents reach out to you via support ticket to assist you with adding your billing method. 

 

Thank you for reaching out to us. 

~ Bojan
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