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Re: billing setup

10a4537a
Active Member
Joe P Member Since: Aug 28, 2019
1 of 2

I'm from the UK and my paypal account is definitely verified but when I try to add billing payment it comes up with;

 

"We are sorry but we cannot setup PayPal as your payment method because it is not verified. Please verify your PayPal account or add a credit or debit card."

 

There is an issue with English pounds and US dollars is what paypal said and that Upwork need to do something their end. But I don't know how to contact Upwork wiithout spending a few bob on a US phone line. Any ideas?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Joe,

 

We'll have one of our agents reach out to you via support ticket to assist you with adding your billing method. 

 

Thank you for reaching out to us. 


~ Bojan
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