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can't add my mastercard as client

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Ace Contributor
Younes H Member Since: Jan 20, 2019
1 of 4

Hi every time I try to add my debit card upwork says it doesn't accept prepaid gift card! what should I do? I live in Turkey so I can't use Paypal.how can I fix this? is there any other option? 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 4

Hi Younes,

 

Please, note that pre-paid or gift credit cards can't be used as a billing method on Upwork and try adding an alternative billing method.

 

Thank you.

~ Aleksandar
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Ace Contributor
Younes H Member Since: Jan 20, 2019
3 of 4

yes, thanks for the reply. but my card is not a prepaid card. its a master card linked to my bank accounts. 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 4

Hi Younes,

 

I apologize for the confusion. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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