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masimus
Community Member

can't send a message neither open message

can someone help me out im not able to send  messages to a grafikworker neither i can open messages or open the help chat i need instantly help and im under extraordinary time pressure

1 REPLY 1
nkocendova
Community Member

Hi Thomas,

I've checked and was not able to replicate the issue on your account from our end, the messages seem to be working fine. Please try clearing your cache and cookies to see if this resolves the issue. If not, you can also try to see if accessing your account from another browser works. If the issue persists, please do reach back out with a description or screenshots of the error you are experiencing and we will be happy to assist further.

~Nina
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