cannot access reports, or anything else

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My client on Upwork wants me to check my fellow workers Upwork timesheets.  He sent me a link to join his account.  I went in, but could only see some workers, not all of them.  When I went in to the account, Upwork did not ask me set a password.  When I tried the link later, it did not work.  When I asked him to send me a new invite, he said no, just log in.  As I did not have a password, I went in with my email address, pretending I "forgot" my password.  When I finally got back in, NOTHING shows up for options.  No reports, no anything!  I am confused???!!!!????

Also, Upwork's help system needs help.  I pay HUNDREDS of dollars to Upwork every month as a freelancer, and I have to navigate through these forums to get help.  It is not very efficient.  The "autobot" chat is ridiculous.  Sorry to vent, however I have no idea how to contact Upwork directly.  

[BojanS]

Hi Mike,

We’ll have one of our agents reach out to you via a support ticket to assist you with your concern. 

Thank you for reaching out to us. 

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Thank you! --Mike Wolf