change account type

[leviathan3]

How can i change my profile to client type?
I didn't complete freelance registration.

[VladimirG · Accepted solution]

Hi Dimitry,

I'll ask our team to close your account and release the email, so you'll be able to sign up for a client account. I'll follow up to confirm once you can proceed with creating a new account.

[dejan_munjin]

Hi,

I have exactly the same problem. Could you please ask the team to do the same for my account?

Thank you in advance.

Best

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@Vladimir G wrote:

Hi Dimitry,

I'll ask our team to close your account and release the email, so you'll be able to sign up for a client account. I'll follow up to confirm once you can proceed with creating a new account.

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[kochubei_valeria]

Hi Dejan,

Could you please click on your name in the upper right corner while logged into your existing account and go to Settings> Create a company. You should be able to create a client account this way now.

[dejan_munjin]

Dear Valeria,

Thank you! I was being constantly redirected to complete my "freelancer" profile. Now it changed.

Best regards,

Dejan

[1bd344eb]

Hi

I need to change my account type to "Freelancer" instead of client. Kindly release the email id so i can signup again. Thank you very much.

[1bd344eb]

Never mind 🙂 I just created the account by using Ryan method

[7d332262]

Hi Vladimir, 

Can you release my email, **edited for Community Guidelines**.  I closed the account today so I could then create a client account and it seems if the email is still locked in the system. Thank you

[AveryO]

Hi Bryce, 

I asked the help of the Customer Support Team, and they will reach out to you directly through an email support ticket to assist you further with your concern. 

ETA: It looks like you will not need a ticket anymore. You should be able to use the email address associated with the old account in your client account. 

[7d332262]

I am still unable to use that email.  I should be creating a new account right?

[AndreaG]

Hi Bryce,

Someone from our team has reached out to you via support ticket in order to assist you further.

[VladimirG]

Hi Dimitry,

You're good to go, please go through the client resources we shared here before posting your first job on Upwork.

[a09cb99b]

I'm having the same issue with changing my account type - I signed up to be a client but meant to sign up to be a freelancer so I can be hired.

Please help!

[cylver1z]

Hi  Connie,

You can retain your client account and also send a proposal for job post to get hired as a freelancer. Please click on this link Client and Freelancer account set up