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credit card verification

Active Member
Lo T Member Since: Jul 26, 2019
1 of 7

My card was charged $10, but I didn't get a chance to very it.  So now, how do I verify it?

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 7

Hi Lo, 

 

The two small charges on your credit card when you added it as a payment method should appear in your credit card statement. You need to enter those amounts in the verification form in your Settings> Billing Methods and complete the verification. $10 will be refunded back to your credit card. You can check this help article for more information. Thank you!


-Joanne
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Active Member
Lo T Member Since: Jul 26, 2019
3 of 7
I realized that after I had tried to put 2 amounts that summed up to $10.
Since I put the incorrect amounts, I got frozen out, and now that I know
the correct amounts (saw them in my statement), I can't put them in!
So now I'm stuck! I know what 2 amounts to put in the spaces, but I can't
get back to that page to put them in!

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 7

Hi Lo, 

 

One of our team members will reach out to you directly via ticket and assist further in verifying your credit card. Thank you!


-Joanne
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Active Member
Asoke S Member Since: Aug 31, 2019
5 of 7
Hi,
For creditcard verification 3 times amount detected UDS 6.50 USD 3.50 and USD 10.30 but still account not verified
Active Member
Asoke S Member Since: Aug 31, 2019
6 of 7
My credit card verification still pendig how resolve this. My freelance has unable accept offer
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
7 of 7

Hi Asoke,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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