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6585f01c
Community Member

credit for cancellation offer

Dear sir,

today I hired a freelancer through his own upwork personal page,and  deposited 600 dollars in escrow.  Affter that, he requested to cancel this offer and re-hire him through his agency. But when I made it, I lose my 600 dollars and Upwork ask me for payment by credit card. How to use the same 600 dollars I already depiseted? 

 

Best

GG

**Edited for Community Guidelines**

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Giorgio,


Unfortunately at the moment, you won't be able to use the same funds for the second contract. The funds have already been refunded back to your bank account and it may take up to 5 business days for the funds to be loaded on your account. If you have any additional questions, let me know. Thank you.

~ Goran
Upwork

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1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Giorgio,


Unfortunately at the moment, you won't be able to use the same funds for the second contract. The funds have already been refunded back to your bank account and it may take up to 5 business days for the funds to be loaded on your account. If you have any additional questions, let me know. Thank you.

~ Goran
Upwork
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