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49865722
Community Member

hiring

I am trying to hire someone and after I click the hire button (and filling out all the information) I get an error message telling me to try again later. This is the second issue I have had using your site. Are you a relatively new company and have yet to work out all the kinks?

I added billing info, filled out the form and clicked hire then the error message. If it is something I am doing wrong tell me how to fix, otherwise please fix. I have a job I want to get done ASAP.

3 REPLIES 3
AveryO
Community Manager
Community Manager

Hi Susan, 

 

I checked your account and it looks like you are yet to set up your security question here, and your full address, and phone number in this section of your account. Kindly fill in these sections by visiting the links I've noted above. Afterwards, please try hiring again, and let me know by replying to this thread if the issue persists. 


~ Avery
Upwork
49865722
Community Member

The issue is still persistent. I filled in my security question and phone
number. I tried to hire again as you said and received the same message.
This is all so disappointing.
BojanS
Community Manager
Community Manager

Hi Susan,

 

I'm sorry to hear that the issue persists. One of our agents will reach out to you via a support ticket to assist you with this concern. 

 

Thank you for your patience.

~ Bojan
Upwork
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