Feb 23, 2020 07:50:38 PM by Susan B
I am trying to hire someone and after I click the hire button (and filling out all the information) I get an error message telling me to try again later. This is the second issue I have had using your site. Are you a relatively new company and have yet to work out all the kinks?
I added billing info, filled out the form and clicked hire then the error message. If it is something I am doing wrong tell me how to fix, otherwise please fix. I have a job I want to get done ASAP.
Feb 23, 2020 08:06:06 PM by Avery O
Hi Susan,
I checked your account and it looks like you are yet to set up your security question here, and your full address, and phone number in this section of your account. Kindly fill in these sections by visiting the links I've noted above. Afterwards, please try hiring again, and let me know by replying to this thread if the issue persists.
Feb 24, 2020 06:54:07 AM by Susan B
Feb 24, 2020 07:28:05 AM by Bojan S
Hi Susan,
I'm sorry to hear that the issue persists. One of our agents will reach out to you via a support ticket to assist you with this concern.
Thank you for your patience.