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f629cca5
Community Member

i am not able to pay to freelancer

Hi, Upwork team

I am trying to approve the milestone, but I encountered an error while attempting to do so. Please help me resolve this issue. please see the attached screenshot.
Thanks!

**Edited for Community Guidelines**

3 REPLIES 3
luiggi_rosado
Moderator
Moderator

Hi Shabnoor,

 

I'm sorry to hear you're having trouble releasing the milestone payment. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Upwork
f629cca5
Community Member

Hi Luiggi,
thanks for your help. I created a new milestone as a bonus but it is not visible, I need to approve that milestone, please help me.

egaruth
Community Manager
Community Manager

Hi Shabnoor,

 

Thank you for following up. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

~ Nikola
Upwork
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