Mar 25, 2021 10:41:59 AM by Amina R
Solved! Go to Solution.
Mar 25, 2021 10:50:58 AM by Bojan S
Hi Amina,
We’ll have one of our agents reach out to you via a support ticket to assist you with adding your billing method.
Thank you for reaching out to us.
Mar 25, 2021 10:50:58 AM by Bojan S
Hi Amina,
We’ll have one of our agents reach out to you via a support ticket to assist you with adding your billing method.
Thank you for reaching out to us.
Nov 4, 2022 11:22:29 PM by Priyanka M
Hi,
Even I am facing the same problem it's ending with error page. My payment is blocked since two month. Help me please.
Nov 5, 2022 01:22:13 AM by Annie Jane B
Hi Priyanka,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Nov 5, 2022 07:48:08 AM by Priyanka M
Nov 5, 2022 09:31:19 AM by Luiggi R
Hi Priyanka,
As AJ mentioned, you are already being assisted by one of our agents via a support ticket. Kindly refer to your ticket here for more information and continue communicating with the team from there if you have additional questions about your case.
Mar 25, 2021 11:38:19 AM by CA Sumit B
Hello Amina,
Can you please delete your browsing history and then in the site setting, allow a pop-up notification. It might help you.
Thanks
Sumit
Mar 29, 2021 04:32:36 AM by AleksandarD A
Hi MacKenzie,
I checked and it looks like you already have a support ticket regarding the issue. I'll follow up with the team and you can expect an update very soon.
Thank you.
Apr 6, 2021 02:54:57 AM by Mira W
Hi, I'm trying to put money in escrow for a contract but when I try to add a debit card I get the same message:
"We are sorry! We are experiencing a technical problem and cannot process your card now. Please try again in a minute."
I first got this message yesterday. Then again today.
Apr 6, 2021 02:57:31 AM by Goran V
Hi Mira,
Could you try to clear your cache and cookies or log in via another browser to add your billing method? Thank you.
Apr 6, 2021 03:34:16 AM by Mira W
Hi Goran,
I tried both clearing cache and cookies and signing in from a different browser but got the same message.
I'd pay with PayPal but I can't add that method either, as I mentioned before.
Apr 6, 2021 03:38:52 AM by Goran V
Thank you for the confirmation, Mira.
One of our team members will reach out to you via ticket and email as soon as possible and will assist you further.
Apr 6, 2021 03:20:48 AM by Mira W
I tried adding a PayPal account, but there's no option for it under Billing > Add a Method. I only have "Payment card."
Apr 6, 2021 03:24:41 AM by Goran V
Hi Mira,
I would like to clarify that the available billing methods will depend on your location as well. Once you click on the Add Method button you will see only the available options for your current location. If you're still receiving the error you've mentioned in your previous post, let me know here and our team will assist you further. Thank you.
Apr 6, 2021 03:51:20 AM by Mira W
Hi Goran,
Thank you. So PayPal may not work from my country, okay.
Could you please then look into why I cannot add a card? It was actually added to my account and I was able to pay with it fine many times, but then yesterday I got an error messsage when I tried to hire a freelancer. I first checked with my bank to see the balance on the card, and it was all okay. I then removed the card and tried adding it again, at which point I got that error message (yesterday and today as well).
I would really appreciate your help. Thank you!
Nov 29, 2023 02:57:22 PM by Nora H
I don't have a card and I don't think it will be available anytime soon because of some bank Issues.Please how do I change it to Paypal
Nov 29, 2023 05:37:06 PM by Joanne P
Hi Nora,
If you have a verified PayPal account, you can use PayPal as your billing method. To learn more about verifying and linking your PayPal account, go here. You can find more information about adding a billing method here. If you need further assistance, please let us know.