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smart666
Community Member

i have a client and she have a problem adding her payment method - it says (We are sorry! We are exp

i have a client and she have a problem adding her payment method - it says (We are sorry! We are experiencing a technical problem and cannot process your card now. Please try again in a minute)

1 REPLY 1
prestonhunter
Community Member

You are correct when you said that your client is having a problem.

 

This is your client's problem.

This is not your problem.

 

Upwork is not going to talk to you about another user's credit card or payment details.

 

Your client will need to work this out.

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