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i was charged twice for the same billing

I was charged twice for the same billing. How can I proceed?


Community Member

Definitely contact upwork support under BILLING problems.



Community Manager
Community Manager

Hi Jorge, 

I checked your Transaction History page, and can only see one charge on 9-June. Are you seeing another charge somewhere else?

~ Avery

Hello, i have the same problem , this is not normal for a big business like your , to charge twice , many people dont look into their account and wont see that, this is shame

Hi Pierre,

I just checked your account and was not able to locate any duplicate charges on your account. Please send me a PM(Click on my name) with the transaction ID or the date so that I can check this and advise you accordingly. Thank you.

~ Goran
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