Jun 13, 2019 05:45:58 AM by Mike B
Jun 13, 2019 06:58:38 AM by Bojan S
Hi Mike,
Could you please try Troubleshooting tips shared in this help article. If the steps listed there will not resolve the issue on your end, you can send more details to our mobile team on the email listed in the previously shared Troubleshooting guide.
Thank you!