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not being able to hire freelancer

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Active Member
Namrata C Member Since: Jun 14, 2020
1 of 4

Hi, 

I've posted a job and made an offer. The freelancer has accepted it but when i try to hire the freelancer ... its not letting me click on that option after accepting terms and conditions..I have a client account and my payment method is fine.

Sending you a screenshot of the same. Kindly help !

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 4

Hi Namrata,

 

I checked your account, and it looks like your address details are incomplete. Please go to settings> My Info and kindly make sure that you fill in all the requested details. If you are still unable to hire your freelancer, please let us know. Thank you.


-Joanne
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Active Member
Namrata C Member Since: Jun 14, 2020
3 of 4
Hi,
I filled in the address details but I’m still unable to pay.
Kindly help.
Thanks.
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Namrata,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with paying your freelancer. Thank you.


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