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9308637d
Member

not being able to hire freelancer

Hi, 

I've posted a job and made an offer. The freelancer has accepted it but when i try to hire the freelancer ... its not letting me click on that option after accepting terms and conditions..I have a client account and my payment method is fine.

Sending you a screenshot of the same. Kindly help !

3 REPLIES 3
tinker_bell3
Moderator
Moderator

Hi Namrata,

 

I checked your account, and it looks like your address details are incomplete. Please go to settings> My Info and kindly make sure that you fill in all the requested details. If you are still unable to hire your freelancer, please let us know. Thank you.

~ Joanne
Upwork

Hi,
I filled in the address details but I’m still unable to pay.
Kindly help.
Thanks.

Hi Namrata,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with paying your freelancer. Thank you.

~ Goran
Upwork
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