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b51e6e29
Community Member

not receiving my refund for veryfication and contract refund

I have a problem with the transaction that I havent received for a refund and card verification... upwork took 20$ off my card and hasn't refunded anything back... I've been checking my card balance for some time and nothing is coming back

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Kristian,

 

I checked and it seems that the refund was already initiated. The funds should reflect on your account within 5 business days. Let us know if you didn't receive the funds after the period so that we can assist you further.

 

Thank you.

~ Aleksandar
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