pay issue

[f3334bf3]

since my paypal stilll has some issue , can I add my sister paypal to upwork?

[JoanneP]

Hi Syafiqah,

Please know that you can only add your Paypal account and you cannot use another person's Paypal account. 

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. You can access your ticket here. 

[petra_r]

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Joanne Marie P wrote:

Hi Syafiqah,

Please know that you can only add your Paypal account and you cannot use another person's Paypal account. 

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It looks like Syafiqah has a client account, and that would mean that he is asking about using his sister's PayPal as a payment method, rather than a withdrawal method? This would be allowed. It's possible to use a payment method (to pay Upwork) in someone else's name with their permission, just not a withdrawal method (to withdraw earnings).

[JoanneP]

Hi Petra, 

Thanks for clarifying. Syafiqah, I apologize for any confusion. I'd like to confirm that Petra is right. You may add your sister's Paypal account.