payement issue on contract change

[nagostoni]

hi,

we are having troubles on payement operation after a change in milestons and corrispondent value as we defined with the developer.

While the starting job payement was correctly accepted now for a second one we do not succeede ; the Card Company says that the website is not requesting  secret code inserting on credit card payement step. in fact a page with our credit card codes request is not appearing, differently from first time.

We have tried in ifferent hours and with different browser but no success.

How can we solve it ? it could be a very big problem if it doesn't disappera.

[NikolaS]

Hi NICOLA,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[nagostoni]

Hi, as Credit Card says the problem is on your side, i tried inserting my Paypal credentials as new payement method and for two payng times i succeeded. do not ask to me why but Paypal is correctly working. Let's hope no new errors come out.