🐈
» Forums » Clients » payment processing issue on upwork
Page options
958d08135b246cd6
Community Member

payment processing issue on upwork

Hi,I just paid for a direct order from a freelancer on upwork.
On the payment page, it says the "payment method could not be authorized" but my debit card has been charged.I need this rectified asap and am totally unclear who to contact since the freelancer has obviously not received the payment but my card has till been charged.
thank you

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi G M,

 

One of our team members already reached out to you directly via email to assist you further.

 

Thank you.

~ Aleksandar
Upwork
Latest Articles
Learning Paths