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Community Member

"Pending: Waiting for agency manager to approve"

Having issues getting my project moving forward. The request says "Waiting for agency manager to approve". On his end, he sees a message that says "You cannot join this team until client adds a complete address. I checked all of the information in the profile and I everything has been added.

**Edited for Community Guidelines**



Community Manager
Community Manager

Hi Sean,


Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.


~ Nikola
Community Member

Address has to be added in both :

Contact Info tab

Tax Information tab


People often forget the second tab.

Thanks Sophie. I updated my Tax page (sure enough, no address was listed there). Let's see if this helps.

Community Member

Hey Sean, the address might not be updated on the Agency side. Thanks!

Will check, but William, who is the agency? Myself (the one wanting the work done) or the developer (the one doing the work)?

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