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"image exceeds 25MB" Bug

157645ea
Active Member
Sky S Member Since: Jan 5, 2020
1 of 2

Hello,

I've been running into an issue with your website when attempting to upload my business profile picture. It says my "image exceeds 25MB" which I understand and after reducing the file size of the image down to 119KB which is significantly smaller than 25MB it still spams me with the "image exceeds 25MB". I've tried clearing history and using different browsers to no avail, please assist.

Thank you,

Skyler Speight

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Sky,

 

I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive at your email as well from where you can continue the correspondence with our team. Feel free to follow up if you have further questions.

 

Thank you.

~ Aleksandar
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